![]() ![]() The hardware-related issues can also be the culprits when you're facing the Connect to iTunes error with the '/iphone/restore' on the top of the screen - the phone was seriously dropped or the motherboard is damaged badly. This can occur when you can't update or restore your phone, when you restore your phone from an old backup, or when a new device needs an initial setup. If your iPhone is displaying a black screen that says /iphone/restore and connect to iTunes - identified by the iTunes logo (computer) and USB cable, the device is going into the infamous iPhone Restore screen, aka the iPhone Recovery Mode. Tried to reset and restore, but my phone is still not responding. During an update, my phone crashed and now shows /iPhone/restore on the screen along with the iTunes symbol and charger logo.
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